Privacy Policy

Restaurant Portun (hereinafter "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website and contact us through available forms or communication channels, in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

1. Data Controller

The Data Controller responsible for the processing of your personal data is:

If you have any questions regarding this Privacy Policy or the way your personal data is processed, you may contact us using the details above.

2. Personal Data We Collect

We collect and process personal data only when necessary and for specific purposes, including:

Contact form data: name, email address, phone number and message content, collected when you contact us via the website, for the purpose of responding to your inquiry.

Communication data: information you voluntarily provide when contacting us by email or phone.

Technical data: IP address, browser type, device information, language settings and basic usage data, collected automatically to ensure proper website functionality and improve user experience.

We do not collect sensitive personal data, nor do we process payment or booking information through this website.

3. Legal Basis for Processing

Your personal data is processed on the following legal grounds:

• Your consent, when you submit a contact form or contact us directly (Article 6(1)(a) GDPR);
• Our legitimate interest, to ensure the security, functionality and improvement of our website (Article 6(1)(f) GDPR).

4. Recipients of Personal Data

We do not sell, rent or trade your personal data to third parties.

Your data may be accessed only by authorized personnel or trusted service providers (such as website hosting or IT support), strictly to the extent necessary for website operation and communication, and always under appropriate data protection obligations.

Personal data may also be disclosed if required by law or by competent public authorities.

5. Data Storage and Transfers

Your personal data is stored and processed within the European Union / European Economic Area (EU/EEA). We do not transfer your personal data to third countries.

6. Data Retention

We retain your personal data only for as long as necessary to respond to your inquiry or for as long as required by applicable laws. Messages sent via the contact form or email are periodically reviewed and deleted when no longer needed.

7. Your Rights

Under the GDPR, you have the right to:

• Access your personal data;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data;
• Restrict or object to processing;
• Withdraw your consent at any time.

To exercise your rights, please contact us at: info@portun-dubrovnik.com

You also have the right to lodge a complaint with the competent data protection authority in Croatia.

8. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites and encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Last updated: 29 January 2025